Returns & Exchanges
At Zahraa The Label, we want you to feel confident and beautiful in your modest fashion choices. If you are not completely satisfied with your purchase, we offer a 14-day return period for store credit or exchange on all eligible unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and include the original packing slip inside your parcel.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 5 business days of approval.
- 4.Receive Store Credit
Once our team inspects your return, we will issue your store credit via email, allowing you to find the perfect alternative piece from our collection.